Conn's HomePlus is a well-known retail chain that offers a wide range of brand-name electronics, appliances, mattresses, and home furnishings. Located in Southgate Square, Colonial Heights, Virginia, Conn's HomePlus provides customers with various shopping options, including in-store browsing, kerbside pickup, and delivery services. The store is committed to providing excellent customer service and offers a convenient location for shoppers in the area. With a 4.6 rating on Google Maps based on 531 reviews, customers have praised Conn's HomePlus for its great staff and honest, quick, and excellent service. The store operates with flexible hours, opening soon at 10 AM every day and closing at different times throughout the week. Whether you're in need of new appliances or seeking to furnish your home, Conn's HomePlus is a reliable destination for all your household needs.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Assembly service
- Service guarantee
Reviews
My wife and I work for a FAANG company and had just relocated to the area due to work. We were interested in spending a pretty decent amount of money to replace most of the furniture in our home. Donald came to offer his assistance and was an excellent help. He allowed us to freely continue browsing, until we were ready for him.
While browsing, the floor manager (I think) walked up to us, asking what we were doing and what we were looking for. After talking for a moment, my wife asked if there was free delivery, in which the lady lied and responded that no furniture stores do free delivery, and if tgey due then theres probably a catch. I have my own truck and trailer, so I told my wife we could just pick it up with that. The lady then starts to get snotty and condescending, "if you bring your own, we will not help you, bring your own helpers. Also, if anything enters your trailer, I will not take it back if you find any damages."
We instantly left the store due to her attitude. There was nothing wrong with what she was trying to say, but the way she delivered it was extremely rude.
I do not recommend this place.
My experience here for my first time coming to that store was amazing. They greet you with a smile and made sure you found what you were looking for. They explain to us the difference in the two tables were we asking about. Everything went so smooth because she talked with us about everything we brought. I give this store more than a 5 star. I will be coming back and telling my family and friends to go there as well.
Polite and courteous service, answered all our questions and made it so very easy and stress free.
My purchase was fast and so fun. Never knew they existed. I enjoyed the friendliness of everyone. Thanks again.
Wonderful customer service! Store was neat and orderly.
Take was very helpful and pleasant with me today. She explained everything as we went along.Shes a very good associate.
The store is beautiful but what impressed me the most was the young lady who helped me. I believe her name begins with a C and she is a Veteran who is going to attend school to become a neuro surgeon. She made the experience wonderful and I will refer people based on her professional service.
Greeted me and my wife when we came in which is always good to see. Did not pressure me at all while I was browsing. Salesman was very engaging in conversation. Left the store with what I was looking for!
Location
120 Southgate Sq, Colonial Heights, VA 23834, United States
Hours
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Monday
10:00 AM - 09:30 PM
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Tuesday
10:00 AM - 09:30 PM
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Wednesday
10:00 AM - 09:30 PM
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Thursday
10:00 AM - 09:30 PM
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Friday
10:00 AM - 09:30 PM
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Saturday
09:00 AM - 09:30 PM
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Sunday
10:00 AM - 08:00 PM
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